Strategic industries · Distribution centres, transport and wholesale

Logistics & distribution

In logistics every exception counts: a missing document, a changed delivery, a customer on the phone. Meridian brings orders, transport data and communication together and helps teams see and follow up exceptions sooner.

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The challenge

01
Freight documents and changes by email and phone
Today
Consignment notes, packing lists, customs documents and changes arrive by email, portals and phone. Planners search and retype, and exceptions are noticed late.
With Meridian
Documents are read and linked to the right order; missing or inconsistent data is flagged for the planner.
02
No overall picture across sites and partners
Today
Warehouses, carriers and customers each work in their own system. Anyone who wants to know where a shipment is picks up the phone.
With Meridian
Data from your systems and your partners’ is connected in your own environment into one picture of orders, shipments and open tasks.
03
Customer questions that eat time
Today
“Where is my delivery?” and questions about rates and terms are looked up and answered again and again.
With Meridian
Staff get a prepared answer with the source attached — order status, terms, earlier correspondence — and decide themselves what to send.

Parts of Meridian used

Data layerStructures your sources into one ontology inside your own environment — with history and provenance.Meridian AICase and document analysis, source-backed answers, radio transcription and video analytics on your infrastructure. People review findings and decide.Control roomCases, live units, dispatch, push-to-talk, chat and video in one control room.Map & analysisOne live map of units, assets and incidents — with replay of what happened.

What AI can do here

In the news

Print & packaging

The order is a folding carton. The file around it keeps growing.

The EU Packaging Regulation has applied since 12 August 2026, and paper and board come under the deforestation rules from 30 December 2026. For printers and packaging makers, each order brings more specifications, declarations and checks to read, match and keep.

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AI regulation & business

The high-risk deadlines moved. The basics did not.

The EU has postponed the AI Act’s high-risk rules to December 2027 and August 2028. For most companies starting with AI, the questions that matter now are simpler: which system is used, for what, by whom, and who checks the result.

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Administration & e-invoicing

The invoice is structured now. The work around it is not.

Since 1 January 2026, Belgian VAT-registered businesses exchange structured electronic invoices with each other. The format has changed. Matching, exceptions and the documents that arrive next to an invoice still land on someone’s desk.

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